Terms & Conditions

General

Terms and conditions for Espie Roche Ltd.
Registered address: Toad Hall, Cattawade Street, Cattawade, Manningtree, C011 1RG UK.
Espie Roche Ltd. is our trading name.
For the purpose of these terms and conditions of website use, Espie Roche Ltd. means espieroche.com

These terms and conditions govern your use of the site and purchase of goods and services from the site. By continuing to access the espieroche.com site you are deemed to be accepting and consenting to the practices described in the terms and conditions, which may be updated by us from time to time. A regular visit to this page will ensure awareness of any future changes. Your continued use of this site following such change shall signify your agreement to be bound by the modified terms and conditions.

Terms of sale

By placing an order, you are offering to purchase a product on espieroche.com and are therefore subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Contract

No contract will exist between you and Espie Roche Ltd. for the sale of any product unless and until Espie Roche Ltd. has accepted your order with confirmation that it has been dispatched. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Espie Roche sends an order dispatched email, and payment is taken from your credit or debit card.

Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) are entitled to enter into legally binding contracts.

Pricing, payment and deliveries

The prices payable for ordered goods are as set out in our website. All prices are inclusive of VAT. Delivery costs are additional being clearly displayed where applicable and are included in the total cost. Please note that any import duty and taxes incurred for shipping to certain countries are the responsibility of the customer.

Returns

All products are covered for one year against manufacturing faults from the day of delivery. In the event that a product fails (excluding normal wear and tear) including all stitching, zips, metalwork, handles or corners, you can return it to us for repair or replacement. Once we receive the item, we will investigate the fault and contact you to agree to the most appropriate resolution.

Returns will only be accepted when pieces are returned in their original condition, with tags still safely secured and when there is no sign of use.
Please contact ciao@espieroche.com on the day of receipt of your order if an item has been delivered without tags or is faulty in any way.

Privacy Policy

Our privacy policy can be found in the Privacy & Security section (below). By consenting to these terms and conditions, you acknowledge and agree to be bound by the terms of our privacy policy.

Limitations of liability

So far as permitted by law, and except in respect of death or personal injury arising from negligence, we exclude any liability for loss or damage of any kind resulting from the use of the site (including the reliance upon any information contained on it).

Governing law

These terms and conditions will be governed by and construed in accordance with English law. You and Espie Roche irrevocably submit to the non-exclusive jurisdiction of the English court.

Intellectual property

The entire content of the website, including all handbag design, copyright, trademarks and other intellectual property rights it contains, including the use of the name Espie Roche is the sole property of Espie Roche Ltd. and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

Access

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We make no warranty that this site will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through this site.

Entire agreement

These terms and conditions set out the entire agreement between you and Espie Roche in respect of the sale, purchase and use of the goods. They supersede any previous agreement or understanding in relation to the subject matter hereof. No variation of these terms and conditions are binding on us unless agreed by us in writing.

Privacy & Security

Your Privacy

At Espie Roche we are committed to maintaining your privacy. All the information collected on our site will remain private and will not be disclosed to any third parties. Any personal data provided by you will be used to solely fulfil your order or to answer any queries you have. All of your information will be solely restricted to our offices. If you have subscribed to our newsletter, this will be sent to you from time to time with information about our products, services, promotions and special offers.

If you have any queries about the way in which your information is being collected or used which are not answered by this privacy policy, please write to us at:

Customer Care
Espie Roche Ltd.
PO BOX 74061
LONDON
W11 9GQ UK

Requested Information

We will ask for essential information for the purpose of placing an order, or subscribing to our newsletter.

If you do not wish to receive email newsletters simply unsubscribe from the email at any time by logging into your account and selecting the email notification option. Alternatively, email us at ciao@espieroche.com

To process an order, we will require a delivery address and your credit card number and expiry date, plus any security details that the credit card processor may require. When you shop at our website we use a 128-bit ssl encrypted secure internet connection to protect your payment details. Your computer should automatically allow the opening of the secure connection when you place your order. This means that all the details you supply and any responses are encrypted before they are sent over the internet.

Your Consent

By continuing to access the espieroche.com site you are accepting and consenting to the practices described in this privacy policy and the terms and conditions. Future changes, if any, will be published here with notification to customers where appropriate. Continued use of our website will signify that you agree to any such changes.